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FAQ

Navigating Elite Chat can be a bit daunting but worry not, you’ve got questions and we’ve got answers.

You may register at the following link. Like any application or website, Elite Chat’s authentication system is in place to ensure your data as well as your customers are protected and secure. Upon registering, your account will be tied to a unique email address as well as a password that meets security criteria to ensure that your account is protected from unauthorized access. After successfully registering, you will be forwarded to the  “Welcome to Elite Chat” page, and you will be able to explore the rest of your dashboard.Please note that registering for Elite Chat will always be free, as we seek to develop a communication infrastructure accessible to the entire world.

After successfully registering, you will be forwarded to the “Welcome to Elite Chat” page – from here, you will see a green button titled “Launch my live chat”. Upon clicking this button, you will be able to officially launch your own custom live chat for your businesses’ website or application. On this page, you will be asked a few questions regarding your live chat such as what your business name is as well as be able to select from a variety of design options. Don’t worry if you’re not too sure about design options as these can be changed anytime. 

Yes! Elite Chat’s support agent service utilizes only real humans to talk to the visitors of your website or application. All of our agents are fluent in English and are trained to be engaging and answer any and all questions directly. Rest easy knowing that Elite Chat’s support agent service isn’t bland and boring, our agents seek to engage with your customers in a direct yet friendly manner in order to qualify them into a lead for your business. For businesses looking for the most optimized lead generation option, our support agent service is unequivocally your best option by far.

Yes! Each of Elite Chat’s services have the ability to be molded to your preference. From custom designed chat interfaces to the contents of text to brand or avatar logo showcasing options, Elite Chat has the ability to align with the identity of your brand. 

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